November 16, 2024

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Co-operative bank warn members of fake tweeter account

Co-operative Bank IS Now Second Most Valuable Bank at NSE

Co-operative Bank IS Now Second Most Valuable Bank at NSE

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Cooperative bank of Kenya has warned Kenyans of fake tweeter account that is aims to dupe them to disclose their information.

Through their tweeter account, the bank said that they have no relationship with the said account.

The bank urged members not to disclose any information to the public and they have NO ASSOCIATION with the supposed competition.

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“Our attention has been drawn to a fraudulent “competition” being run by cons posing as representatives of Co-op Bank. We inform our customers that we have NO ASSOCIATION with the supposed competition. Please do not disclose your information or take part in this illegal activity, “Coop said in a statement.

The bank has been very active in offering services to members and responding to queries raised.

The bank recently announced plans to open seven new branches in the country this year, expanding its physical presence in areas it sees opportunities to grow its customer base.

The ongoing expansion will raise the bank’s total branches to 200, bucking the trend of maintaining or reducing brick-and-mortar outlets seen among the other big banks.

Co-op Bank said it will open new branches at Kamakis on Nairobi’s Eastern Bypass, Kabarnet, Iten, Moyale and Mwiki/Kasarani. Others are at Bunge, the new Parliament Tower in Nairobi, and Kamulu in Nairobi’s Eastlands.

The lender said it is opening new branches despite migrating 90 per cent of transactions online because its large base of retail clients and partners – individuals, saccos and agents— needs cash management and other support services.

“The emerging theory that bank branches and ATMs will cease to exist is largely wishful thinking driven by desire to cut brick-and-mortar costs, and not by credible customer feedback on the service outlets through which customers prefer to be served,” Co-op Bank’s chief executive Gideon Muriuki said.